Refund policy
Last updated: March 5, 2026
Thank you for shopping at Lasora Collections.
We strive to provide high-quality products and a smooth shopping experience. Please review our return and refund policy carefully before making a purchase.
Returns
At this time, we do not accept returns or exchanges for change of mind, incorrect sizing, or personal preference.
All sales are considered final once the order has been placed.
Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To request assistance, please email us at:
Include the following information:
-
Your order number
-
A description of the issue
-
Clear photos of the damaged or incorrect item
Once reviewed, we may offer a replacement or refund depending on the situation.
Lost or Missing Packages
If your order has not arrived within the estimated delivery timeframe, please contact us and we will assist in locating your package or providing a solution.
Refunds
If a refund is approved, it will be processed back to your original payment method. Please allow 5–10 business days for the refund to appear on your account depending on your payment provider.
Order Cancellations
Orders may only be canceled within 12 hours of purchase. After this time, orders may already be processed or shipped and cannot be canceled.
Contact
For any questions regarding your order, please contact us:
Email: lasoratrends@gmail.com